SHIPPING COSTS

All orders totaling $150 and above to be posted to any Australian state or territory will be delivered FREE. Order must total $150 BEFORE any vouchers or discounts

All orders less than $150 will be delivered to any Australian state or territory for a flat rate of $9.95.


INTERNATIONAL SHIPPING COSTS

Outside of Australia, we ship to New Zealand, United States, Canada and United Kingdom. International shipping is charged at a flat rate, dependent upon the destination;
New Zealand - AU$28
USA - AU$40
Canada - AU$40
UK - AU$45


SHIPPING TIMES

Whilst www.nocturnalvices.com is an online store and operates 24 hours a day, we have regular office hours, from 8.30pm to 5pm (AWST), Monday to Friday and our office is not open on Australian public holidays.

All orders will generally be shipped the following business day *. We do our best to post items as soon as possible, and where we can not we will contact you.

* Excluding Christmas and Valentines periods where shipping may take 3 working days.
*Orders received on weekends and public holidays will be shipped the following business day.
*Special instructions are welcome and we will endeavor to fulfill them to the best of our ability. Desired delivery dates can be accommodated within courier guidelines provided it is a business day, but please ensure that you take into account the freight times.

Whilst we ship our orders as soon as possible, delivery time is dependant upon the location of delivery. Unfortunately delays caused by Australia Post and external couriers are out of our control.


INCORRECT INFORMATION

Please check your order carefully. Incorrect information can lead to your order being delayed.


DISCLAIMER

The information contained on the website is provided by Nocturnal Vices in good faith. To the best of Nocturnal Vices knowledge, the information is accurate and current. However, Nocturnal Vices officers, employees do not make any representation or warranty as to the accuracy or completeness of the information.


PRODUCT INFORMATION AND DISCRETION

Please note that a longer shipping time applies to items that are not in immediate stock. Ordering these items will affect the shipping time of your entire order. If this is the case we will email you as soon as possible to let you know an estimated time of arrival.

Due to the nature of the products sold on this site, the packaging is discreet to ensure your privacy.


DELIVERY TERMS

Nocturnal Vices is not responsible for the gift delivery. We use reputable contract couriers. Whilst every care is taken to ensure accurate and safe delivery, we cannot guarantee unforeseen circumstances, such as theft or damage or a parcel not arriving at a certain time or place.


WARNING

All products supplied by Nocturnal Vices must be delivered to a person aged 18 or over. We endeavor to ensure delivery arrangements are made, including requiring evidence of age where appropriate.